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FAQs

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How does the Energy Saver Scheme work?

  1. Fill out our contact form or contact us on 1300 326 636 and we’ll discuss the ways we can help you reduce your energy consumption.
  2. Most of the time we can provide you a quote directly over the phone! If not, we will send out an electrician to assess. However, this does depend on the size of the job.
  3. Our electricians will then come and complete the installation.
  4. Sit back and relax whilst E-Green Electrical look after the paperwork to claim your rebates on your behalf.
  5. Start Saving, it’s as easy as that!

Warranty

Our Commercial and Small Business products all come with a minimum 5 year product warranty. (Excluding downlights which come with a 3 year warranty)

For our Residential customers, all our downlights come with a 3 year minimum warranty.

All our installations are covered by a 12 month labour warranty.

Too Good to Be True?

Yes, what you are seeing is correct! All our prices are clear and transparent and the prices we display on our website are exactly what you will pay.

There are no hidden fees and charges. Our quote is a no obligation estimate.

All our products have gone through rigorous testing and have been government approved to be used in conjunction with the NSW Energy Savings Scheme.

Who completes the installation?

E-Green Electrical holds a current electrician license which is displayed at the front of our website and bottom footer.

All our electricians work to the highest of standards and are in line with Australian standards. We always have current insurances in place to make sure you and our electricians are protected in all circumstances.

We urge you examine all electricians who walk into your home before completing any type of electrical work.

Am I eligible?

Premises must be in NSW, and in our serviced areas.

Eligibility for Residential Customers in NSW:

  • A single dwelling in a fully-detached house
  • A single dwelling with common walls, e.g. row house, terrace house or villa unit
  • An apartment building containing 2 or more units each being a separate dwelling

Eligibility for Small Business Customers:

  • An ABN Holder
  • In a site entirely occupied by one business responsible for the electricity usage;
  • A commercial property where the energy usage is billed in the name of the business (i.e. not a residence); and
  • A “Small Customer” under National Energy Retail Law (NSW); and
  • has not aggregated its load at the Site with consumption at other Sites for the purposes of being treated as a Large Customer; or
  • is a customer of an Exempt Seller, and has an annual electricity consumption below the Upper Consumption Threshold for electricity.

Eligibility for Commercial Customers:

  • An ABN Holder
  • In a site entirely occupied by one business responsible for the electricity usage;
  • A commercial property where the energy usage is billed in the name of the business (i.e. not a residence)

Why E-Green Electrical?

  • We are a licensed, experienced and specialised electrician company. Where are our competitors licenses?
  • We offer only the highest energy efficient products on the market. All products have been tested and are Government approved.
  • We genuinely care about helping our customers save money whilst reducing their carbon emissions.
  • We provide you the highest possible Government rebate/s to lower your upfront costs.
  • We care about our planet and creating a prosperous and sustainable future for everyone.

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