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Terms and Conditions – Small Business Lighting

E-Green Electrical – General Terms & Conditions

E-GREEN ELECTRICAL ENERGY SAVER PROGRAM OFFER

ELIGIBLE CUSTOMERS

As a guide only: the business should be eligible if it uses less than 100 MwH (100,000 kwh) per year and as aggregated tariffs on its energy bill. That is, the bill does not show the detail for Network, Environmental, Regulated and like charges.

TERMS OF THE ESTIMATE AND REQUEST FOR ASSESSMENT

ESSENTIAL INFORMATION BEFORE THE INSTALLATION

EXTRA CHARGE ITEMS / ALLOWED VARIATIONS

We will discuss variations with you before undertaking any works involving additional charges.

IMPORTANT INFORMATION FOR THE INSTALLATION

  1. As the Assessment and Installation are being completed, we will require some forms to be signed, including the Nomination, which transfers to E-Green Electrical your rights to create and own the Energy Savings Certificates that result from the upgrade. This is how we subsidise the cost of the upgrade.
  2. Payment must be made on the day of installation by Credit Card. We accept Visa and Mastercard payments from the authorised card holder.
  3. Our Installers work as neatly as possible, but there may be unavoidable dust and grit that comes out of the ceilings and walls. To keep our prices low, Installers only do very basic cleaning (a ‘builder’s clean’), so please allow yourself time to clean thoroughly.
  4. We are required to remove the old globes, and we will remove the old new packaging.
  5. Installers will take all reasonable care when working, but some old ceilings may crumble a bit, and paint may chip, lift or ridges may show where they remove old fittings. We do not cover any patching or painting. A flange collar may be added if necessary at no extra charge.
  6. As this work is being undertaken as part of the NSW Energy Savings Scheme, you may be re-contacted by us, the Office of Environment and Heritage or other Scheme representatives for quality assurance surveys and further information. We will appreciate your cooperation in the future to assist in maintaining the high quality of our business operations.
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